Privacy Policy

1. Data Controller

PUNIT KATARIA, sole proprietorship based in Delhi, India, operating luxanique.com. Contact: supportluxanique@gmail.com

2. Data Collected

• Identification data: name, email address, postal address, phone number
• Order data: purchase history, delivery address, payment method (handled by our payment provider, never stored directly by us)
• Browsing data: cookies, IP address, pages visited, ad interactions

3. Purpose of Processing

• Order processing, shipping, and tracking
• Customer service and support
• Marketing communications (newsletters, promo codes), subject to customer consent
• Site improvement and ad campaign performance measurement (Meta Ads)

4. Legal Basis

• Performance of the sales contract (order processing, delivery)
• Consent (marketing, non-essential cookies)
• Legitimate interest (site security, fraud prevention)

5. Data Recipients

Data may be shared with:

• Shopify Inc. — store hosting and management
• CJ Dropshipping — order processing and shipping
• Meta (Facebook/Instagram) — ad measurement, subject to cookie consent
• Judge.me — customer review management
• Third-party payment providers

These providers only use the data for the purposes described above.

6. Data Transfers Outside the EU

As the data controller is based in India and uses providers located outside the EU (Canada, United States, among others), some data is transferred outside the European Union. Where applicable, these transfers rely on GDPR safeguards (standard contractual clauses) put in place by these providers (Shopify, Meta).

7. Data Retention

Data is retained for as long as necessary for the purposes for which it was collected, and in accordance with applicable legal obligations.

8. User Rights

Under the General Data Protection Regulation (GDPR), users have the right to access, rectify, erase, restrict, object to, and port their personal data. To exercise these rights, contact supportluxanique@gmail.com.

9. Cookies

The site uses technical cookies (necessary for it to function) as well as audience measurement and advertising cookies (including Meta Pixel), subject to the visitor's prior consent via a cookie management banner.

10. Complaints

Any user who believes their rights are not being respected can file a complaint with the data protection authority in their country of residence (in France: the CNIL — www.cnil.fr).