Privacy Policy

At Luxanique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

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1. Information We Collect

When you visit our store, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping and billing address
• Payment Information: Processed securely via third-party payment providers (we do not store card details)
• Device Information: IP address, browser type, time zone, cookies
• Order Details: Products purchased, order history, preferences

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you (order updates, support, promotions)
• Improve our website and customer experience
• Prevent fraud and ensure security
• Send marketing emails (only if you opt-in)

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3. Sharing Your Information

We only share your information with trusted third parties, such as:

• Payment gateways (PayPal, Stripe, etc.)
• Shipping and logistics partners
• Shopify platform and apps used to run our store

We do not sell or rent your personal data.

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4. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Remember your preferences
• Analyze traffic and user behavior

You can disable cookies in your browser settings.

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5. Data Retention

We keep your personal information only as long as necessary to:

• Complete transactions
• Comply with legal obligations
• Resolve disputes

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6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications

To exercise these rights, contact us at:
📧 supportluxanique@gmail.com

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7. Data Security

We take reasonable precautions to protect your information, including:

• SSL encryption
• Secure payment gateways
• Restricted access to sensitive data

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

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9. Contact Us

If you have questions about this policy, you can contact us:

• Gmail: supportluxanique@gmail.com